What, you don't see it? Well, neither do I.
As I mentioned in an earlier post, I've been having a problem getting a simple $80 IKEA desk delivered. They have now lost my order THREE times.
What kills me is I received a delivery date of Dec 1 and three separate order numbers and they have no record of them. Don't order numbers usually go in sequence? So where did mine go and why didn't anyone notice? And shouldn't orders just disappearing be a bigger worry to them?
I guess not, because it did not seem to worry the helpful associate who informed me that my order just wasn't there anymore. To make it even better, she actually said... get this...that putting in those three order numbers and finding nothing was all they could do. Then she asked me who I had spoken to when I made these orders. How would knowing that help me anymore than what information I had already given them? Those people might lose their holiday bonuses or their jobs but what could they do for ME without knowing their names? If I hadn't been so exhausted and I wasn't sitting at an open cubicle at work, I would have come out of this with some kind of great discount or free merch, but I just couldn't bother.
It's not like they don't owe me. I ordered this desk in September and my orders have been deleted from their system THREE TIMES! I mean, what is going on there?
Note: I still haven't given up on this though. I went and ordered the desk again through their website. Why? Because any order through their website comes with an emailed receipt. Let's see them talk themselves out of that!
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